It is not surprising that work organizations want to become more socially diverse. Google, whose workforce of 48,600 is 30% female and whose top-ranking managers are 8% female, just announced sweeping plans to improve diversity at the company. How can they successfully accomplish this given the challenges of recruiting and retaining a diverse workforce? And once they achieve a diverse work group, how can they handle the challenges of managing this diversity?
I recently came across two articles that draw on very different settings that help answer these two questions. The first was featured in a WSJ article, co-authored by management scholars David R. Heckman, Wei Yang, and Maw Der Foo. The second was co-authored by sociology PhD student, Brad R. Fulton and fellow sociologists, Ruth Braunstein and Richard L. Wood, in the journal American Sociological Review .