The New York Times recently published an in-depth article on “Apple’s Retail Army, Long on Loyalty but Short on Pay,” as part of its excellent series on “The iEconomy.” The new article notes that the majority of Apple’s US workforce (30,000 of its 43,000 domestic employees) are not engineers – part of the hailed “creative class” typically associated with the likes of Apple – but hourly retail sales employees.
Last year, the article reports, “each Apple store employee — that includes non-sales staff like technicians and people stocking shelves — brought in $473,000.” Yet, many of these employees are paid just $25,000 per year.
The most common definition of low-wage work used in international comparative research is two thirds of the median income. In the US, the median income in 2011 was $34,460. This puts the typical Apple store employee at 73% of the median, making employment in an Apple store effectively a low-wage job.