[Ed note: This is the first of six articles in a virtual panel on Who should benefit from organizational research?]
Academic careers reward publication, and our system of journals often privileges novelty over cumulative insights. Judgments of quality are difficult and time consuming, and so we rely on proxy measures of “impact” that are easily gamed. Paradoxically, journals have evolved a sophisticated set of standards for evaluating research claims, but they reward being “counterintuitive.” As a result, while there is a lot of sound and fury, it is difficult to point to many areas of settled science when it comes to organizations.
Things are about to get worse unless we evolve new standards rooted in a clear sense of who and what organizational research is for.
The changing nature of organizations means that we need to reconsider who our constituencies are, as “managerial relevance” is becoming an elusive goal. Enterprises today bear little resemblance to the postwar hierarchies that animated early research. Some of the best-known companies have few employees to manage, while some of the biggest rely on computer algorithms to schedule, monitor, and evaluate. This raises a fundamental question for our field: who should benefit from organizational research? Answering this question can help guide standards of evaluation for research.