
by Kim Hoque
Having a union representative in the workplace boosts job quality for employees by reducing their levels of stress, enhancing their job content and improving their work-life balance. These are the central findings of a study I recently published with Unite head of research John Earls and management scholars Neil Conway and Nick Bacon.
The article argues that the impact of onsite union representatives on job quality is important not just for workers but also for employers. In particular, better job quality is closely linked to higher job satisfaction, which in turn has been identified as an important antecedent of higher productivity, increased discretionary effort, lower workplace conflict, fewer quits and lower absenteeism.
The achievement of higher job quality thus has the potential to enhance a range of important socio-economic outcomes.




by Kieran Bezila 



by Peter Ikeler